Accessibility

Catering to your needs

VEHICLE DROP OFF

There is a pick up and drop off point in front of the theatre on Campbell Street. There are two designated disabled street parking spots on Campbell Street in front of the theatre (these cannot be booked).

Wheelchair and Transfer Seating

Stalls Row WWW is a raised platform section reserved for wheelchair bookings. It offers good views of the stage and can accommodate carers or family and friends.

If you are able to transfer from a wheelchair into a theatre seat you may wish to book an aisle seat in the Stalls. You can do this directly through Ticketmaster or by calling us on (02) 9320 5000. Our ushers will assist by storing your wheelchair and bringing it to you at interval and the end of the show.

The Capitol Theatre welcomes patrons with special needs and disabilities. If your question is not answered here please call us on (02) 9320 5000.

Wheelchair Bookings

Stalls Row WWW is a raised platform section reserved for wheelchair bookings. These seats can be booked by calling (02) 9320 5000 Monday to Friday 9am – 5pm

Companion Card Bookings

Companion Card holders can book by calling (02) 9320 5000 Monday to Friday 9am – 5pm

 

Theatre Info

  • Disabled Toilet

    Disabled toilets are located on both the Stalls and Dress Circle levels.

  • Hearing Loop

    Hearing Aid Loop is accessible in the majority of theatre seats; turn your hearing aid to T for reception. View hearing loop map.

  • Cloak Room

    We suggest that you do not bring bags to the theatre. Handbags that are smaller than an A4 sized piece of paper may be carried with you, but we will ask you to store backpacks, cases, satchels, shopping bags and large handbags in our cloak room. Our cloakroom services are free of charge. The cloakroom is located in the stalls foyer.  Due to our security requirements, we may ask you to show us the contents of your bags.

  • Service Dogs

    Accredited service dogs are allowed to enter the theatre upon presentation of accreditation proof. Service dogs must remain on the floor at all times. 

Distance from Seat to Stage

For patrons with a visual impairment the distance between the centre seat in the specified row and the stage, measured from safety curtain, is:

  • Stalls, Row AA - approximately 6 metres
  • Stalls, Row D - approximately 12 metres
  • Stalls, Row H - approximately 16 metres
  • Dress Circle, Row A - approximately 19.5 metres

Stalls seating starts to gradually incline from Row B right to the back of the Stalls. Patrons will be at eye level with the Stage at around Row E-G. View the Capitol Theatre seating plan.